Four Points by Sheraton Jakarta Thamrin

I recently had the pleasure of spending three nights at Four Points by Sheraton Jakarta, and I am thrilled to share that my experience was nothing short of exceptional. From the moment I stepped into the hotel, I was impressed by the warm and personalized service that set the stage for a memorable stay. Upon arrival, I was pleasantly surprised to be greeted by name—a small but meaningful touch that made me feel immediately welcome and valued. This level of personalized attention is a hallmark of excellent service, and it was clear that the staff at Four Points by Sheraton Jakarta truly understands the importance of making guests feel at home. The breakfast offerings were fantastic. Each morning, I was greeted with a diverse and delicious selection of food that catered to a variety of tastes and dietary preferences. Whether I was in the mood for a hearty meal or something lighter, the buffet had it all. The quality and freshness of the food were exceptional, and the breakfast team worked tirelessly to ensure everything was perfect. The room itself was a haven of cleanliness and comfort. It was evident that great care had been taken to maintain high standards of hygiene and upkeep. The attention to detail in the room’s design and amenities contributed to a restful and enjoyable stay. I particularly appreciated the thoughtful touches that added to the overall comfort and convenience. I would like to extend my heartfelt thanks to several individuals who made my stay truly remarkable. Chelsea, Hana, Fahri, Pak Dedi, and Pak Franklin each played a significant role in ensuring that my experience was flawless. Their professionalism, friendliness, and dedication to guest satisfaction were evident throughout my stay. Whether it was through their attentive service, helpful recommendations, or simply their warm smiles, they each contributed to an outstanding level of hospitality. - Angga Permana -

breakfast was excellent and delicious. the staff and the concierge were very helpful and polite, very grateful for their help.

Love the location activity near Sarinah is the best thing and buffet spread. I choose the hotel because its a bit far from Grand Indonesia which is so busy but still close to the mall and bus station. Easy to get bajai and Grab.

location was great ..within walking distance to BHI MRT station, Sarinah n Plaza Indonesia. and i love to be able to participate the Jakarta Car Free Morning right from the hotel. staff was very pleasant n friendly to accommodate all of our request.

The location is near to everywhere. The staff were so helpful from the started. Always ask if need help or assistance. We glad that miss Citra was so friendly to us and always help us in many way. Thank you for being kind to us!